Ethics and Compliance Concerns Helpline

Our Ethics and Compliance Concerns Helpline is an important part of safeguarding our strong ethics and compliance culture.

CenterPoint Energy encourages employees to speak up about perceived ethical issues or suspected or known violations of the law or policies.

Employees are encouraged to talk with their supervisors openly about business ethics and compliance concerns, and confidential and anonymous resources are also available.

We refer to reports of potential Ethics and Compliance Code violations or other misconduct as “concerns” and those who report them as “concernees.” Other organizations may refer to them as whistleblowers or persons of conscience, and their reporting mechanisms as an ethics helpline. Concerns may be raised to any direct supervisor or manager, confidentially or anonymously through the Concerns Helpline, the Ethics and Compliance department or any other member of management, such as Human Resources, Internal Audit, Legal Department or Corporate Security.

Employees, customers, contractors and vendors can reach the Helpline at 888-888-3155 or online at https://centerpointenergy.com/ethics. The Helpline is available 24-hours-a-day, seven-days-a-week and supports multiple languages. When contacting the Helpline, concernees can identify themselves or remain anonymous.

CenterPoint Energy does not tolerate any form of retaliation or negative reaction for raising good faith concerns about violations of our Ethics and Compliance Code or any applicable laws or regulations.

We take concerns seriously. Once a report is made, the Ethics and Compliance department will review it and determine how to best address the concern including, where appropriate, starting an impartial, fair and thorough investigation, or coordinate other subject-matter experts for handling. If an investigation reveals a violation of our standards, it will be addressed accordingly.

All concerns are tracked and processed through a system that provides the company with a comprehensive analysis of reports. After an investigation concludes, Ethics and Compliance personnel complete a follow-up discussion with the reporter to verify that no retaliation has occurred. The Audit Committee of the Board of Directors receives quarterly reports from the Chief Ethics and Compliance Officer about concerns and investigations.