Concerns Helpline

Our Concerns Helpline is an important part of safeguarding our strong ethics and compliance culture.

Employees are encouraged to talk with their supervisors openly about business ethics and compliance concerns, but confidential and anonymous resources are also available.

Concerns may be reported to any direct supervisor or manager, the Concerns Helpline, the Ethics and Compliance department or any other member of management, such as Human Resources, Audit Services, Legal Department or Corporate Security.

Employees, customers, contractors and vendors can reach the Helpline at 888-888-3155, online at https://centerpointenergy.ethicspoint.com or via mobile. Available 24-hours-a-day, seven-days-a-week, the Helpline supports multiple languages and allows individuals to remain anonymous. CenterPoint Energy does not tolerate any form of retaliation or negative reaction for raising good faith concerns about violations of our Ethics and Compliance Code or any applicable laws or regulations.

We take grievances seriously. Once a report is made, the Ethics and Compliance department will review it and determine how to best address the concern including, where appropriate, starting an impartial, fair and thorough investigation. If an investigation reveals a violation of our standards, it will be addressed accordingly.

All concerns are tracked and processed through a system that provides the company with a comprehensive analysis of reports.