CenterPoint Energy is committed to providing access to affordable, reliable and cleaner energy.
Energy Access and Affordability
CenterPoint Energy is committed to providing access to affordable, reliable and cleaner energy while leveraging innovative technologies that reduce carbon emissions and help transition communities to a clean energy future.
Customers who are receiving energy assistance through the federal Low Income Home Energy Assistance Program (LIHEAP) may be eligible to receive additional funds through the Gas Affordability Program, offered by CenterPoint Energy in partnership with the Energy CENTS Coalition.
Customers who have difficulty paying their CenterPoint Energy bill can request a payment plan or extension by calling 713-659-2111 or 800-752-8036, or visiting CenterPointEnergy.com/PaymentAssistance.
As CenterPoint Energy transitions from fossil-based systems of energy production to safer, cleaner and more resilient sources like wind and solar, we must also respond to the changing needs of our customers and communities, especially those where this transition is felt the most. Our generation portfolio transition plan will meet growing demand to provide cleaner energy for our service territories while maintaining the reliability and affordability our customers deserve and have come to expect.
Delivering Clean, Resilient and Affordable Services for the City of Houston
CenterPoint Energy and the City of Houston are partnering to develop cleaner, more affordable and reliable energy infrastructure for Houston. The City of Houston’s Resilient Now framework is a roadmap with established goals, including grid resiliency and modernization, economic development, complete communities and an electric vehicle infrastructure plan.
A key tenant of Resilient Now is to address the critical infrastructure needs of homes in our most vulnerable communities, including enhancing proper weatherization. The City of Houston and CenterPoint Energy are working together to develop solutions to enhance weatherization through energy efficiency programs for many of these homes.
At the state level, our Texas legislature reacted quickly to enact a number of laws that enhance and support grid resiliency, including mobile backup generation that can be installed across Houston. In the case of a prolonged outage, CenterPoint Energy would deploy and execute the mobile backup generation to benefit vulnerable communities of Houstonians with limited means of alternative solutions.