CenterPoint Energy is committed to providing access to affordable, reliable, cleaner energy
Energy Access & Affordability
We remain focused on keeping customer bills affordable with continued discipline on our operating and maintenance expenses. We have opportunities across our system that we expect will result in an annual average 1-2% of Operations and Maintenance savings over the course of our 10-year plan. Our continued execution of our generation transition plan is helping avoid potential significant customer bill increases related to coal generation.

As CenterPoint Energy transitions from fossil-based systems of energy production to safer, cleaner and more resilient sources like wind and solar, we must also respond to the changing needs of our customers and communities, especially those where this transition is felt the most. Our Indiana generation transition plan will meet growing demand to provide cleaner energy for our service territories while maintaining reliability and affordability for our customers.

CenterPoint Energy Foundation invests $2.8 million in the City of Houston’s Complete Communities initiative to advance equity, vitality and resiliency to underserved communities
- $1 million grant in Acres Home to support workforce development
- $600,000 grant in Sunnyside to revitalize and enhance safety at neighborhood park
- $1.2 million grant to Complete Communities Home Repair Program to support disaster preparedness for residents
An additional CenterPoint Energy Foundation grant was awarded to the Complete Communities Home Repair Program, a collaboration led by the City of Houston Mayor’s Office of Complete Communities and implemented by nonprofit service providers. The nonprofit providers repair homes of low-income residents that have moderate damage and deferred maintenance issues that left unaddressed would disqualify the properties for weatherization services.
At the state level, our Texas legislature reacted quickly to enact a number of laws that enhance and support grid resiliency, including mobile backup generation that can be installed across Houston. In the case of a prolonged outage, CenterPoint Energy would deploy and execute the mobile backup generation to benefit vulnerable communities of Houstonians with limited means of alternative solutions.
Energy Assistance
Customers who are receiving energy assistance through the federal Low Income Home Energy Assistance Program (LIHEAP) may be eligible to receive additional funds through the Gas Affordability Program, offered by CenterPoint Energy in partnership with the Energy CENTS Coalition.
Customers who have difficulty paying their CenterPoint Energy bill can request a payment plan or extension by calling 713-659-2111 or visiting CenterPointEnergy.com/PaymentAssistance.