Large Customers
CenterPoint Energy’s goal is to be a company that is easy to do business with, provides comprehensive energy solutions for customers, drives internal business efficiencies, and captures growth opportunities across residential, commercial and industrial customer classes.
We work to deliver on our priorities to invest in the safety, reliability and resiliency of our electric and natural gas systems, while also advancing energy transition.
- In our Houston service area, we deliver energy to the world’s largest medical center, the nation’s largest petrochemical complex, and the country’s largest port for waterborne tonnage.
- In Ohio, we serve one of the largest and most complex military bases controlled by the U.S. Air Force.
- In Minnesota, we are the state’s largest natural gas utility and serve Minneapolis, its most populous city.
Our capital investment plan prioritizes safety, optimizes our service for customers, and seeks to minimize regulatory lag in the recovery of our investments. Not only do we believe we have outstanding organic growth opportunities in our utility businesses, but we also have the ability to invest in the reliability and resiliency of our existing infrastructure to better serve our customers.
We are anticipating increased load demand across our system over the next three to five years to accommodate continued investment and development needs. We are continuing to work with industrial and manufacturing customers across our service territory to identify their needs for increased safety, reliability and sustainable investments.
We will also continue working to help our residential and commercial customers reduce emissions attributable to their use of natural gas as part of our goal to achieve a 20-30% reduction in Scope 3 end-use emissions by 2035.
CenterPoint Energy Hosts Customer Advisory Council Meetings in Houston
Large customers, business and community leaders who are part of our Customer Advisory Council provide feedback on how we can help support customers’ expectations regarding resiliency, reliability and a cleaner energy future. This insight helps guide our methodology and resiliency investments in order to continue to build a more resilient Houston by continuously improving our support of critical infrastructure. Meetings have featured panelists discussing key topics, objectives and the significance of addressing the needs of vulnerable communities and businesses by working together.
Piloting End-Use Carbon Capture and Recycling for Commercial Customers
CenterPoint Energy and Radisson Blu Mall of America, part of Choice Hotels International, recently announced the groundbreaking installation of a carbon capture technology unit, CarbinX™, developed by CleanO2. This marks the first hotel in the world to use this innovative system that captures greenhouse gas emissions from heating equipment.
CenterPoint Energy is deploying the CarbinX technology in a pilot program with 10 of our commercial customers in Minnesota, including Radisson Blu MOA. Additional CarbinX installations are being proposed as part of our first five-year innovation plan under the Natural Gas Innovation Act, a landmark new Minnesota energy law.